Tailor Management System (SaaS)

The shop had run for years on an old MS Access desktop program. It worked, but it was starting to hold the business back:

• Customers, suit measurements, waistcoat measurements and orders lived in separate places, so staff searched several screens to answer one question.
• Measurements are written the way tailors write them — values like 23¼ noted in Urdu — and could not be "cleaned up" into plain numbers without losing meaning.
• Customers phoned all day to ask whether their clothes were ready.
• Bills were handwritten, and there was no simple view of what was still owed.
• Years of history were spread across the main database and seven backup copies — and none of it could be lost.

We built a web-based system around the way the shop already works.

• Customers with fast search in Urdu or English, keeping their original customer numbers.
• Measurement cards for shalwar kameez and waistcoats, stored exactly as written, with a printable measurement slip for the cutter.
• Orders that move through a clear workflow — Pending → Cutting → Stitching → Ready → Delivered — with the cutter, stitcher and storage shelf recorded on each order.
• Bills and payments with balances, receipts and CSV export; reports visible to the owner only.
• Printing on A4 or an 80 mm receipt printer, or saved as PDF. Every bill carries a Track your order box.
• Public website with offers and shop photos (responsive WebP images), plus online order tracking: customers enter their receipt number and see status, expected date and payment status.

Security was designed in from the start: Owner and Staff roles, hashed passwords (the old system stored them as plain text), lockout after repeated failed logins, CSRF protection and prepared statements. Order numbers carry a short check code, tracking shows only the customer's first name, and repeated wrong tracking attempts are blocked for a while.

• Every legacy record was migrated — customers, both kinds of measurement cards, orders, cutters and stitchers — including three orders that existed only in old backup files. The original Access files were only ever read, never modified.
• Customer and order numbers stayed the same, so existing paper receipts still make sense.
• Customers can now check their order status themselves, from any phone.
• The owner has one place for orders, balances and reports, and staff only see what they need.